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Equilibrium Psychotherapy
Privacy
Privacy Policy
At Equilibrium, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website and therapy sessions.
Information We Collect
Personal Information:
We collect personal information you provide when you create an account, book a session, or communicate with us. This may include:
• Name
• Email address
• Phone number
• Payment information
• Health history and relevant personal details
Non-Personal Information:
We automatically collect non-personal information when you visit our website, such as:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of your visit
How We Use Your Information
We may use your information for various purposes, including but not limited to:
• Providing and Managing Services: To deliver therapy sessions and related services.
• Communication: To inform you about appointments, support, and services.
• Personalization: To enhance your experience and improve our services based on your needs.
• Marketing: To send you information about our services, promotions, and updates, with your consent where required.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.
Disclosure of Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
• With Your Consent: We share your information with third parties only if you provide explicit permission.
• Service Providers: We may engage third-party companies to assist us in providing services. These third parties are required to protect your information and may only use it for specified purposes.
• Legal Compliance: We may disclose information when required by law or in response to legal requests to protect our rights, privacy, safety, or property and/or that of our clients or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights concerning your personal information:
• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request correction of inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information under certain circumstances.
• Objection: You have the right to object to or restrict the processing of your information.
• Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw it at any time.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and improve our services. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly.
Your privacy matters to us. Thank you for trusting Equilibrium Psychotherapy with your mental health journey.
